My husband, goalie, and I agree that this book is essential for all youth hockey coaches. Our son has had both types of coaches described in this book, and he nearly quit the game a few years ago due to one of the negative coaches. Additionally, we had some issues with receiving our copy of the book. Although the US post office said it was delivered, we did not receive it. Chris Dyson sent us a new copy to replace the lost in transit copy, which we appreciated. Thank you for writing this book, and thank you for resending it to us!